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Charlotte Yellow Pages > Optometrist > University Eye Associates

University Eye Associates

8316-E Medical Plaza Drive, Charlotte, NC 28262
Eye and Vision Treatment Center. Call to Schedule an Eye Exam!
University Eye Associates Mojo 3/ 5 Eye and Vision Treatment Center. Call to Schedule an Eye Exam!
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Reviews (5)
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Customer Ratings
5 Star:
(3)
4 Star:
(1)
3 Star:
(1)
2 Star:
(0)
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First To Vote
ebonyman4fun
Level 1
Tuesday, October 12, 2010
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Look Elsewhere!
I have been a longtime client of University Eye Associates. I have seen at least 3 different Optometrists at various locations. While the doctors have been fairly good at identifying my glasses and contacts prescription, they have not always gotten the prescription correct. On at least one occasion, I ordered both glasses and prescription sunglasses after an exam, only to discover they got the prescription wrong. So, I had to reorder - my sunglasses were never 'right,' and after 1 month of unsatisfied use, they would not replace or fix my $400 purchase. Nor would they offer a discount on a second pair. I found their response totally unprofessional. I, after all, should not be held accountable if the doctor gives me the WRONG prescription.

However, despite this mishap, I have continued to be a loyal customer - until now. Loralie, who heads up the contact lens dept. in the Davidson office, has always been extremely rude to both my husband and myself. While the other staff are relatively friendly, Loralie has never been cordial toward me during a single visit in the past 2-3 years. (No exaggeration). In fact, she always seems rushed and quite unhappy on the job.

I wear contacts and rarely, if ever, does she give me a trial pair (if I run out before my order comes in). I pay roughly $120 every 2.5 months for contacts that I order from this location, and have done so for going on four years. Yet, they can't give out a spare set occasionally to loyal customers in need?

I have also been told in the past that they could give me a couple of spare lenses, only to drive 30 minutes to their office and receive nothing because they are reportedly 'out-of-stock.' That has happened on numerous occasions!

Having said that, if you are a contact lens wearer, I highly recommend you go elsewhere, unless you are willing to fork over loads of money in exchange for poor service. I am giving a rating of 3 stars only because I like the Optometrists and some of the secretarial staff is friendly. Overall, two thumbs down.
Price Range: $200 - $300
Recommended: No
Phyllis M.

Phyllis M.

Thursday, August 13, 2009
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Dr. Elaine Osborne, University Eye Associates
Was bit in eye by a spider. Very caring and attentive. Never got in a hurry and I felt very satisfied when I left the office. I changed my doctor and will continue to see her annually or as needed. Dr. Osborne is a keeper. ...

Read more at www.insiderpages.com
Recommended: Yes
Tiffani T.

Tiffani T.

Monday, June 29, 2009
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Nice and friendly atmosphere
Very good eye exam location. Worked well with VSP plan. Would recommend if you are in the University area. Nice and friendly atmosphere. Doctor listens to your concerns. ...

Read more at www.insiderpages.com
Recommended: Yes
Andrea C.

Andrea C.

Friday, May 22, 2009
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Very helpful
I just moved to the Charlotte area and needed some new glasses so I found University Eye and decided to try them. Dr. Young was very helpful and attentive. She answered all my questions and I didn't feel rushed. The guy helping me pick ...

Read more at www.insiderpages.com
Recommended: Yes
ebonyman4fun

ebonyman4fun

Tuesday, April 12, 2005
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User review by ebonyman4fun
Excellent service from the door to the exam to the exit. Wide variety of quality frames. And, while being very professional, thurough, and friendly, Dr. Metwalli is also a hot babe.

Read more at charlotte.citysearch.com
Recommended: Yes