Worst Customer Service I Have EVER Experienced
You guys are going to love this. I took my weed eater up there to have it fixed and they said it should be ready in a week or two. Two weeks later I called and they said it had not even been looked at. I ask if I can just come up and retrieve it and take it somewhere else, and they said they were going to look at it that day. I said cool, about time. I show up to retrieve my weed eater, and (after asking him why it took nearly 3 weeks to fix my weed eater), I kid you not, the owner tells me 'your needs do not matter here'. I told him I was a paying customer, and that my needs DO matter, and he sets my weed eater down (hard) and shoulder bumps me, saying, 'come on big boy'--looking for a fight! I told him he better not touch me again, and he left the store. You have got to be kidding me. NEVER again will I shop here, and I have already contacted the BBB on this guy. Good luck anyone who wants to ignore this advice.