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Charlotte Yellow Pages > Photographers > Portrait Innovations

Portrait Innovations

5349 Ballantyne Commons Pkwy, Ste 700, Charlotte, NC 28277 map
Portrait Innovations Mojo 2/ 5
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Reviews (21)
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5 Star:
(3)
4 Star:
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3 Star:
(1)
2 Star:
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1 Star:
(15)
First To Vote
zagntumom
Level 3
Monday, January 13, 2014
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Bad Service Scammy advertisment
My family and I had a horrible experience with PI. They overbooked and it took an hour of waiting to have our appointment then they took 2 hours to take 10 pictures and ended up trying to get us pay over 300 dollars for a 20 dollar photo shoot. WILL NOT be going back!
Price Range: $200 - $300
Recommended: No
MKL

MKL

Sunday, May 31, 2009
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Disappointed
I have used Portrait Innovations twice before my visit today. But my experience today just ensured that I will never return. An inexperienced photographer taking photos, and the hard sell to buy a couple hundred dollars of pictures. I thought I understood what package I was buying after telling the photographer that I did not want all these different package combinations. Then I go to pay and it wasn't the price that I saw when I did my photo selection. I was then told that it was too late to change because the photos had been ordered!

Read more at charlotte.citysearch.com
Pros: Get pictures the same day
Cons: Hard Sell to buy photo packages
Recommended: Yes
Citysearch User

Citysearch User

Thursday, February 19, 2009
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Always pleased. by Sherry J. at InsiderPages
Yes, you do have to wait pass your appt time sometimes and you must be prepared to be there for a while. The reason it takes time, they take time with your child. You can bring different outfits to change into and they also take around 100 shots. For my grandsons 1st birthday, we changed him into two different outfits and then was able to do shots with just a diaper on with his real birthday cake for him to dig into. We just had to bring in a white sheet to protect their floor area and for easy clean up. It also takes time go to through all the photos pulled up on a large screen for you to view and choose. They do not rush you through this process. If a parent takes a long time to choose, then of course they get behind. Best place for reasonable priced photos and lots of shots

Read more at charlotte.citysearch.com
Recommended: Yes
Citysearch User

Citysearch User

Wednesday, January 7, 2009
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Ugh! by Tiffani c. at InsiderPages
Be prepared to wait ... and wait ... and wait ... and wait. I had the first appt. of the day, we were all dressed and ready to go as the lobby began to fill with customers. After I began to notice that ALL of the photo bays were full with families taking their pictures I inquired. They took a family that was booked 30 min. after us! Needless to say we were not happy campers when you have toddlers in tow.

Additionally, if you want bare belly pregnancy photos they will not do them. Period. Apparently, they seem to think such photos are inappropriate. However, they will photograph children/teens in bikini's and scandalous shirts/dresses.

You really have to weigh the pro's and con's with this one. Is the price really worth the trouble?

Read more at charlotte.citysearch.com
Recommended: Yes
Angiedk77

Angiedk77

Sunday, December 14, 2008
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Worst Studio in Charlotte, NC
First, if I didn't have to choose a star i wouldn't. Portrait Innovations isn't worthy of even being rated with 1 star. My family and I have gone to them twice (Promenade Shopping Ctr) off Ballantyne Commons Pkwy, Charlotte, NC. Both times we walked out very disappointed. The first time was last December, the 2nd time being just yesterday. This location has the rudest manager and terrible photographers. We have 2 children, our oldest 4 years and our youngest 1 year. The photographer shot 100 poses, actually only 5 different poses when it all comes down to it. We just received about 20 shots of the same 5 poses. These people require you to sit there and narrow the poses down to the ones you like the best. It's a little frustrating that you don't have time to actually really look at them before making a decision. When you have 2 children there who have been patient for the 1 hour it took them to capture the photos, it's hard to have to sit there for another hour just to look through the poses.They rush you b/c they schedule their appt's on top of eachother. They are horrible with kids. The manager made a comment to me when she pulled all our pictures up on the screen "oh my, she was not wanting to cooperate", she had the nerve to say about my 1 year old. I suggested to her that if they had someone in the room to help the photographer it may work out a lot better. The photographer was busy trying to get the kids to remain looking at him that once he got them looking he had to run and grab his camera, by the time he ran and grabbed the camera they were looking elsewhere again. Also, I saw on their website that they have $9.99 promotion, I told the manager that was all we wanted and she said "the $9.99 is in addition to another package". It doesn't say this on their website, very misleading. Maybe not all locations are like this, but people "BEWARE", do NOT go to the location in The Promenade. They are very, very rude. I have more to say, but I've said enough.

Read more at charlotte.citysearch.com
Pros: Clean atmosphere
Cons: Rude Photographers/Managers, Price,
Recommended: Yes
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Business Details on Portrait Innovations

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Primary Phone: (704) 844-8633