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Charlotte Yellow Pages > Auto Parts > Hendrick Honda

Hendrick Honda

8901 South Blvd, Charlotte, NC 28273
new cars, used cars, hendrickhonda.com
Hendrick Honda Mojo 2/ 5 new cars, used cars, hendrickhonda.com
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isistella
isistella

isistella

Monday, May 22, 2006
Rating:
 
Value:
 
Service:
 
Quality:
 
Warning: Nightmare service
Never saw assigned service person. Employee got my name wrong and wouldn't fix it. They never called to say car was ready. I asked how the suspension felt when they drove it, the employee responded: We didn't test drive it. You should've told your assigned service person when you left it. This was the same employee that convinced me to do the $75 checkup by saying that it included the drive test. They do the test drive. I pick up the car. They didn't do the complimentary wash. The paperwork is not in the car. No one is in line but I wait for 1 of 2 cashiers to stop chatting. She says she only takes money. I went back to the employee to insist that he provide paperwork. UPDATE: Customer service rep gave me a refund so I revised ratings.

Read more at charlotte.citysearch.com
Pros: Honda
Cons: Poor service, Unfriendly, Unhelpful
Recommended: Yes
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Business Details on Hendrick Honda

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Phone Numbers:
Secondary Number: (704) 552-2090,
Primary Phone: (704) 552-6712,
Secondary Number: (704) 552-2639