Animal Hospital of Cornelius (NC) goes the "extra mile".
The one-star rating is VERY puzzling becuase if anyone could witness how they have lovingly taken care of our three "kids" (adoraable cats), it would be impressive and then some. They are hand-holding compassionate, gentle as can be and patiently understanding. In our 9-plus years with them, I can only consider them as a model veterinary agency.
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Both Dr. Joneses - the elder (owner) and his son - are outstanding examples of professionals in their field. I would unhesitatingly recommend them to anyone with "non-human family members". Dr. Kathy Halada is also an awesome professional! (I know of but one finer 'vet' in the area and she has retired.)
In fact, the entire staff at Animal Hospital of Cornelius (NC) are SO professional and care SO much about both pet and owner that they will recommend "patients" to extreme veterinary specialists in the Charlotte area if they realize they're not able to diagnose something accurately or treat it properly (oncology issues, for example).
That certainly "flies in the face" of the claim that they are nothing but a money machine.
I don't take my "kids" to the doctor because of the lowest price; I'm after their best healthcare.
Thank you very much for taking the time to read my opinion.